Wishing my friends list Happy Holidays! :)
I'd build y'all a snow pressie but...WE DON'T HAVE NO FRAKKIN' SNOW! *glowers at weather gods*
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(Tech Support | Colorado, USA)
(I’m the IT manager at my work. I’ve just created a user account for our HR manager.)
Me: “So, the username is [username] and the password is just 1234.”
Caller: “1234? That’s it?”
Me: “We try to keep it simple.”
Caller: “Okay, thanks.” *hangs up*
(About a minute later, he calls back.)
Caller: “It that capitalized?”
Customer: “Do you sell MP3s?”
Me: “MP3 players, sir?”
Customer: “No, no, no. I want to buy MP3s.”
Me: “You can buy MP3s from our website’s digital store. It’s really easy. However, we don’t sell MP3s in store, I’m afraid.”
Customer: “So, you don’t sell MP3s in store? Why?”
Me: “You can’t hold an MP3, sir.”
(Electronics Store | Henderson, NV, USA)
Customer: “I need a new laptop. I want one better than the one I have. I want to spend no more than 600 dollars.”
(After finding out that he has a machine running Windows 98 with 512 MB of ram and 60 GB of hard drive space, I provide him several different laptop choices within his price range. They have either 3GB or 4GB of RAM, running Windows 7.)
Customer: “No, no, no! I said better! I have 512 memory, but you keep recommending only 3 and 4! Also, 7 is way lower than 98! Get me someone who knows what I mean by better!”