(Tutor | California, USA)
(Our college has students of all ages in attendance. Sometimes, the older ones need a little more guidance with using technology. Today, an older gentleman approaches my help desk brandishing several handwritten sheets of lined paper.)
Student: “My teacher says I need to type this.”
Me: “Okay! Well, I think the best program is Word. Just double-click on that blue “W” right there.”
(The student pokes the monitor’s screen with his index finger.)
Me: “Ah, well, actually, we don’t have touchscreens. You have to use the mouse. See?”
(I gesture to the mouse.)
Student: “Oh, okay.”
(He picks up mouse, places it on the monitor screen and clicks. The he looks at me expectantly.)
Me: “Er, well, you have to use it on the mouse pad.”
(I take the mouse and put it back on the mouse pad. Then I show him that when moving the mouse, the cursor on the screen moves.)
Student: “It’s not working very well. Maybe you guys didn’t feed it enough.”
